Privacy Policy

1. Introduction

MSP Domain Watch ("we", "our", "us") provides domain monitoring and security services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service. By using MSP Domain Watch, you consent to the practices described in this policy.

2. Information We Collect

Account Information: When you create an account, we collect your name, email address, company name, and password (stored in hashed form).

Domain Data: Domain names you submit for monitoring, and the scan results generated by our service (permutations, DNS records, threat scores).

Billing Information: Payment details are processed by Stripe and are not stored on our servers. We retain billing history and subscription status.

Usage Data: We collect server logs including IP addresses, browser type, pages visited, and timestamps to improve our service and ensure security.

3. How We Use Your Information

We use the information we collect to: provide and maintain the service; process transactions and send billing notifications; send security alerts and threat notifications; improve the service based on usage patterns; respond to customer support requests; comply with legal obligations.

4. Data Security

We implement industry-standard security measures including encryption in transit (TLS 1.2+), encryption at rest for sensitive data, and access controls based on the principle of least privilege. No method of transmission over the Internet is 100% secure, but we strive to use commercially acceptable means to protect your data.

5. Data Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties. We may share data with: service providers who assist in operating our platform (Stripe for payments, SMTP2GO for email delivery); law enforcement when required by law; a successor entity in the event of a merger or acquisition.

6. Cookies

We use session cookies to maintain your login state and CSRF protection tokens. We do not use third-party tracking cookies or advertising cookies.

7. Data Retention

We retain your account data for as long as your account is active. Scan results and threat history are retained for the duration of your subscription plus 90 days. You may request deletion of your data at any time by contacting us.

8. Your Rights

You have the right to: access the personal data we hold about you; request correction of inaccurate data; request deletion of your data; export your data in a portable format; withdraw consent at any time. To exercise these rights, contact us at [email protected].

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Continued use of the service after changes constitutes acceptance of the revised policy.

10. Contact Us

If you have questions about this Privacy Policy, contact us at:
Email: [email protected]
Company: MSP Domain Watch